However, it's important to note that some dentists have reported that they dislike the fact that Zocdoc makes it very easy for users to cancel their appointments. Zocdoc's ability to pull from your practice management system's live schedule is also helpful when it comes to filling last-minute openings (e.g.
This means that you'll have to add each appointment into your practice management system manually, after you've confirmed it. One downside of using Zocdoc is that it can only read your practice management system's availability - it cannot edit it by adding confirmed appointments. To do this, you can simply create a button that says "Book an Appointment", which links patients to your Zocdoc profile.Īfter a patient requests an appointment through your Zocdoc profile, you will need to confirm that the appointment slot is still available, and Zocdoc will take care of sending a final confirmation to the patient. Many practices link to their Zocdoc profile from their website, so that anyone who visits their practice's website can easily book appointments online. Lawrence Spindel's profile, who is a Zocdoc customer (you can also read his thoughts on Zocdoc here): Since Zocdoc reads your schedule directly from your practice management software, patients can only request appointment times that are available. Practices that use Zocdoc are given a profile, which contains information about the practice, patient reviews, and an up-to-date schedule with available appointment slots. Zocdoc reports that 45% of its appointments are booked outside of the practice's business hours. If your practice doesn't currently offer a way for patients to book appointments outside of business hours, you could be missing out on a significant segment of the population. Convenient online appointment schedulingĪs an online appointment scheduling system, one of Zocdoc's primary selling points is that it gives patients a convenient way to book appointments on the go, at all hours of the day. We'll discuss the benefits and caveats of partnering with Zocdoc, to help you determine if it's a good investment for your practice.
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